Collection Managers have long realized that the longer a
delinquent account ages, the less likely it will be collected.
The Commercial Collection Agency Association of the
Commercial Law League of America recently polled its
members--a consortium of America's leading collection
agencies. The consensus of the members who represent a cross
section of industry, was that the probability of collecting a
delinquent account drops dramatically with the length of
delinquency.
According to the survey the likelihood of recovering a
current balance was over 94%. Conversely, if the balance
remains outstanding for 90 days, the likelihood that the
debtor will remit payment is just under 74%.
Why are older balances harder to collect? Some of the
reasons include:
- Debtor files bankruptcy
- Debtor skips
- Relocation
- Proof of delivery is unavailable
- Misplaced records
- Those familiar with transaction are no longer available
- Department turnover
The message is clear. Don't procrastinate, time is your
enemy. Protect your accounts receivable.